Customer Support
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x10DATA customers have discovered that expert support is one of the most critical factors for a successful mobile deployment. x10DATA Customer Support is dedicated to helping you increase user productivity and satisfaction and maximize the benefits you achieve with mobile solutions.
In a departure from the practices of legacy software vendors, x10DATA Mobile includes a baseline level of support as part of your subscription. Basic Support is designed to boost your success across all roles, as well as any custom applications you create and deploy on the Microsoft Dynamics CRM platform.
Basic Support includes:
Multichannel customer service: Web, email, and phone support
Online help 24/7: Around-the-clock access to an online, searchable knowledge base with answers to the most commonly asked support questions
12/5 live phone support (excluding holidays)
No limit on the number of cases that can be submitted
To find out how Customer Support can help you better manage what's important to you and your business, please contact your x10DATA account executive.
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